Webinar Title: Reducing Supply Chain Risks with the Cloud – A Customer Case Study



This webinar is conducted by NetSuite, a company which own SaaS (Software as a Service) ERP of the same name. This webinar is published during June 2014, later in July 2016 Oracle purchased NetSuite and now it is part of Oracle Corporation (2016, Oracle.com). NetSuite is a cloud ERP, and not only that it ranks as the #1 among the cloud based ERP systems. It has grown considerably in recent years.

Summary & Key Takeaways

The webinar consists of two parts, first of which focuses on Cloud Computing, the benefits of it and how cloud computing improves the business resiliency in face of natural disasters. Second part is a case study wherein they provide example of a manufacturing & logistics company which has benefited by NetSuite implementation.

World over across industries there is a growing adoption of Cloud Computing and a big percentage of CRM & ERP solutions are now being hosted on Cloud. The key drivers for Cloud adoption are cost savings in infrastructure and maintenance of systems, flexibility of implementations, increased productivity due to availability across locations, mobility and collaborative tools. In addition to these, adoption of Cloud by an organization can drastically reduce the risk it faces due to natural disasters like fire, flood and earthquakes. Businesses while looking at their BCP (Business Continuity Plan) can consider Cloud Computing as a solution for increased resiliency in case of natural disasters.


Another benefit brought about by Cloud Computing and SaaS solutions is that SMEs and Mid-Sized organizations do not need to have their technology team and they can focus of their business goals and strategies. This is a concept of using the technology and not owning it.

Key reasons for a company to choosing NetSuite can be that it is a single platform which contains ERP, CRM & eCommerce. It can support multi-currency, has a distributed or global access and allows high level of customization to fit business needs. The benefits it brings are visibility and control on your supply chain, process management, single environment for your partners like 3PLs and customers and that you do not need a technology team.


Although the Webinar brings forward some good points about benefits of Cloud Computing in disaster management and business recovery it does not carry this message to the second part of the video. The organization and message in first part of webinar is more clear and structured and supported by research data, but again it does not really link the topic to Supply Chain Management in a precise manner.


(Frost & Sullivan 2014): Webinar: Reducing Supply Chain Risks with the Cloud – A Customer Case Study. Retrieved 2017: https://www.youtube.com/watch?v=mHcKIiNz0z8

(Oracle 2016): https://www.oracle.com/corporate/pressrelease/oracle-buys-netsuite-072816.html